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Here you will find the answers to our most frequently asked questions. If you can't find the answer here then please get in contact. Frequently Asked Questions Frequently asked questions Are the Sixpence Coins real? Yes. The Sixpence Coins attached to our keepsakes are previously circulated coins dated between 1947-1967 and are made from Cupronickel. The design on the sixpence coin may vary depending on the year of mint. 1947-1952 (King George VI) 1953-1967 (Queen Elizabeth II). Unless you request a specific year of mint, the coin supplied will be selected based on stock available. How can I personalise the Sixpence Keepsakes? You can sour Sixpence Keepsakes with any name or wording you like! Just keep in mind that the card size limits the word count, so the text might be adjusted to fit. Please note, the personalisation applies to the card, not the coin. Are the Personalised Tags supplied with Ribbons? There is the option to purchase any of our Personalised Tags with or without Ribbons. If you choose to have them supplied with Ribbons, the ribbons will be White Double Sided Satin. Can I request a specific number of tags for my order? Of course! Why order more than you need? Just drop us an email at enquiry@theloveliesstore.com with the tag design and quantity you'd like, and we'll send you an invoice right away. Is printing included in the price? Yes, the price you see includes printing, so there are no hidden costs! How do I provide you with my Table Plan? Once you have placed your order, please email your Table Plan to enquiry@theloveliesstore.com. This needs to be in a typed format i.e. Word, Excel or typed into the body of an email. Please note we do not accept pictures/images of Table Plans. Please ensure all spellings, capitalisation and grammar are correct as details will be printed exactly as provided. If you are having a long Top Table, please list this from left to right, if you were stood looking at the table. Is it possible to include menu choices on the back of our name place cards? Yes, absolutely! Including menu choices on the back of your name place cards is a fantastic idea. It not only reminds your guests of their selections but also helps the venue staff ensure a seamless dining experience. Can we personalise our tables with names instead of numbers? Absolutely! We'd love to help you personalise your tables by using names instead of numbers. It's a wonderful way to add a unique touch to your special day. How do I supply my wording for Wedding Invitations? Once you’ve placed an order, you will be emailed with Wedding Invitation Information Sheet to complete and return. Please ensure you’ve checked all your spelling and grammar before sending it to us as we will create your sample proof using this exact wording. Will I receive a proof to review before printing? Yes, you'll receive a digital PDF proof to review before we print anything. Feel free to share any changes you'd like - we won't proceed until you're completely happy. Your satisfaction means the world to us! Do you have matching stationery? Yes, all of our designs have matching stationery available. There may be occasions where we haven’t yet uploaded all the matching items if a design has been recently added to the website but we can still produce the items. Do you have a minimum order quantity? There is no minimum order quantity on any of our items. If you have a question and don't see the answer above, please email enquiry@theloveliesstore.com. I'm more than happy to answer any questions you may have.

We aim to ship orders within 5-7 business days of receipt with the exception of Wedding Invitations & some Stationery items. If you are local to Barnsley, South Yorkshire, Collection is available. Shipping & Returns Please note - The Lovelies Store only ships within the UK Order Processing Times We aim to ship orders within 3-5 business days of receipt with the exception of Wedding Invitations & some Stationery items. If you require a rush order, please email enquiry@theloveliesstore.com prior to placing your order. Failure to submit any required information needed to personalise your order, may result in shipping delays. Shipping Cost *Receive FREE Standard Delivery with orders over £45 or Upgraded Delivery on orders over £75* Standard Shipping Royal Mail 48 Hour Tracked (priced by product): Sixpence Coins & Small Vinyl's: £1.70 Signs: £2.75 Wedding Stationery, Tags & Larger Vinyl's: £2.75 Evri Standard Delivery Wedding Invitations & Larger Orders/Items: £4.19 Upgrade Shipping Royal Mail 24 Hour Tracked (priced by product ) : Sixpence Coins & Small Vinyl's: £3.65 Signs: £5.55 Wedding Stationery, Tags & Larger Vinyl's: £5.55 Evri Next Day Delivery Wedding Invitations & Larger Orders/Items: £5.99 Return & Exchange Policy Returns & Exchanges are not accepted on personalised items unless your order has arrived damaged in during transit. If your order does arrive damaged, you will be asked to supply photographs of the packaging and the damaged item(s) so that a claim for compensation can be made against the delivery company. Should your order arrive with a substandard quality of card or quality level of printing, we will reprint the product that fails to meet expectations. This is subject to the full return of the item(s) at the customer's cost within 10 days, and our inspection of item(s) to confirm the issue. Any shortages or problems with your order should be reported to us within 7 days of receipt of your order. DIGITAL DOWNLOADS Digital items are not eligible for returns or refunds due to the nature of these items.

Looking for a unique way to add some fun to your next event? Look no further than Personalised Confetti! Whether you're celebrating a Wedding, Birthday, or any other special occasion, Personalised Confetti is a great way to add a personal touch to your decorations. With a wide range of colour available, you're sure to find the perfect confetti to match your theme.  Confetti & Table Scatters Looking for a unique way to add some fun to your next event? Look no further than Personalised Confetti! Whether you're celebrating a Wedding, Birthday, or any other special occasion, Personalised Confetti is a great way to add a personal touch to your decorations. With a wide range of colour available, you're sure to find the perfect confetti to match your theme. Quick View Wooden Rustic Heart Confetti Table Scatters Price £1.99 + Postage Quick View Personalised Heart Confetti Price From £1.50 + Postage

Pre-order your Elf Arrival Balloon Boxes This year I will be taking orders for Elf Arrival Balloon Boxes. All items will be limited stock so place your order early to avoid disappointment. COLLECTION ONLY from The Lovelies Store, 29 Willman Road, Barnsley S71 5NQ (Residential Address) HOME ASSEMBLY VERSIONS NOW AVAILABLE - Price includes Postage Balloon Box Each Balloon Box features your Child or Children's Names in a candy cane font. They are filled with mini Red & Green balloons and finished off with a large Red Bow (Size 25cm Square) Balloon Box with Star Topper The Balloon Box features a North Pole Special Delivery Logo and is filled with mini Red & Green balloons. The Gold Foil Star Topper has your Child or Children's Names in a candy cane font. (Size 70cm Tall, 25cm Wide) HOME ASSEMBLY Balloon Box All you need to create your own Elf Arrival Balloon Box at home: What's included: Personalised White Card Balloon Box (25cm x 25cm) 8 Balloons (4 Red & 4 Green) Red Pull Bow for the perfect finishing touch Available with or without the Elf First Name* Surname* Email Address* Contact Telephone Number* Address Collection Date FRIDAY - 28th November 2025 SATURDAY - 29th November 2025 SUNDAY - 30th November 2025 MONDAY - 1st December 2025 TUESDAY - 2nd December 2025 Approximate Collection Time Time : Hours Minutes AM Collection is between 9am and 7pm. If you are unable to make your collection date/time, please email enquiry@theloveliesstore.com to re-arrange. Product* Balloon Box with your OWN Elf (See note below) £10 Balloon Box with an Elf £12 Balloon Box with Star Topper and your OWN Elf (See note below) £15 Balloon Box with Star Topper and an Elf £17 Add an extra Elf £3.5 HOME ASSEMBLY Balloon Box (No Elf) Postage Included £13.29 HOME ASSEMBLY Balloon Box (Elf Included) Postage Included £15.29 OWN ELF OPTION - Please ensure you drop off your elf 1 week before your collection date, in a bag with your name attached. Personalisation* Place your Order I am more than happy to change the wording from "I'm Back!!" to "I'm Here!!" Simply add a note in the Personalisation Box above along with your Child's Name.

Thank your loved ones for being a part of your special day with our Personalised Thank you Cards. Show your gratitude and appreciation with a heartfelt message that will make them feel cherished and valued.  Thank you Cards Thank your loved ones for being a part of your special day with our Personalised Thank you Cards. Show your gratitude and appreciation with a heartfelt message that will make them feel cherished and valued. Quick View Wedding Party Thank you Cards Price £1.25 + Postage Quick View Black & White Design Wedding Thank you Card Price £0.75 + Postage Quick View Rustic Heart Design Wedding Thank you Card Price £0.75 + Postage Quick View Pink Meadow Design Wedding Thank you Card Price £0.75 + Postage Quick View Wildflower Design Wedding Thank you Card Price £0.75 + Postage Quick View Modern Script Design Wedding Thank you Card Price £0.75 + Postage Quick View Heart Design Wedding Thank you Card Price £0.75 + Postage Quick View Eucalyptus Design Wedding Thank you Cards Price £0.75 + Postage Quick View Autumnal Design Wedding Thank you Cards Price £0.75 + Postage

Are you looking for unique Personalised Wedding Signage for your big day? I now offer a custom design service to allow you to create the look you've been dreaming of, at a fraction of the cost. From Welcome Signs to Order of the Day, our designs are tailored to match your theme and style. Design Services Are you looking for unique Personalised Wedding Signage for your big day? I now offer a custom design service to allow you to create the look you've been dreaming of, at a fraction of the cost. I create stunning and customisable designs that enhance your Wedding Day and guide your guests seamlessly. From Welcome Signs to Order of the Day, our designs are tailored to match your theme and style. Our Design Service is available for the following Signs: Welcome Sign Design Pick a Seat, Not a Side Design Order of the Day Design Table Plan Design Sip & Solve Puzzle How it works: email your inspirational images and colour theme to enquiry@theloveliesstore.com . I will then be able to quote you with the price of the design. A design will be create and a digital proof will be emailed to you. Once you are happy with the design a high quality PDF file of the final design will be emailed to you. You can then have the design printed yourself in the size of your choice. T here are many printing companies online where you can simply upload your PDF file and have the design printed to your specifications. This is not a service that we offer. Prices start from as little as £5 depending on the design and sign required. Below are images of some examples I have recently created. (Names & Dates have been changed on the images below)

We want as many people as possible to be able to use this website. For example, that means you should be able to change colours, contrast levels and fonts using browser or device settings, zoom in up to 200% without the text spilling off the screen, navigate most of the website using a keyboard or speech recognition software, listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) Accessibility Statement Accessibility Statement for www.theloveliesstore.com This accessibility statement applies to www.theloveliesstore.com This website is run by The Lovelies Store. We want as many people as possible to be able to use this website. For example, that means you should be able to: change colours, contrast levels and fonts using browser or device settings zoom in up to 200% without the text spilling off the screen navigate most of the website using a keyboard or speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability. Feedback & Contact Information If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Emma Blackburn via email enquiry@theloveliesstore.com . Enforcement Procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) . Technical Information about this Website’s Accessibility The Lovelies Store is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance Status The website has been tested against the Web Content Accessibility Guidelines (WCAG) [2.1 or 2.2] AA standard. This website is fully compliant with the [Web Content Accessibility Guidelines version 2.1 AA standard or Web Content Accessibility Guidelines version 2.2 AA standard]. Preparation of this Accessibility Statement This statement was prepared on 11th April 2024. It was last reviewed on 11th April 2024. This website was last tested on 11th April 2024 against the WCAG [2.1 or 2.2] AA standard. The test was carried out www.wix.com . The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.

I aim to respond to all emails and enquiries within 48 hours. I will reply directly to your email address provided. Let's Chat First Name* Last Name* Email Address* Phone Number Message* Submit Contact Us If you have any questions or would like to discuss an order please email enquiry@theloveliesstore.com , WhatsApp 07345161867, or complete the Let's Chat Form above. I aim to reply to all enquiries within 48 working hours.

Make your wedding day even more special with our Personalised Save the Dates and Wedding Invitations. From elegant and traditional to modern and trendy, we offer a wide range of designs to fit your taste and wedding theme.  Save the Date & Invitations Make your wedding day even more special with our Personalised Save the Dates and Wedding Invitations. From elegant and traditional to modern and trendy, we offer a wide range of designs to fit your taste and wedding theme. Personalised Samples are available in all our design collections and formats. This allows you to see the quality of our products before placing your full order. If you would like to order a sample please use the links below. Please complete the Wedding Invitation Information Sheet and email it to enquiry@theloveliesstore.com . Order a Personalised Save the Date Sample Order a Personalised Day Invitation Sample Order a Personalised Evening Invitation Sample Quick View Deluxe Gatefold Wedding Invitation Price From £5.49 + Postage Quick View Photo Reel Save the Date Price £1.25 + Postage Quick View Scalloped Edge Invitations Price From £0.99 + Postage Quick View Bella Bow Design Save the Date Cards Price £1.25 + Postage Quick View Bella Bow Design Day Invitation Price £1.75 + Postage Quick View Bella Bow Design Pocket Fold Day Invitation Price £2.75 + Postage Quick View Bella Bow Design Cheque Book Invitation Price £2.25 + Postage Quick View Bella Bow Design Tiered Invitation Price £2.25 + Postage Quick View Bella Bow Design Evening Invitation Price £1.75 + Postage Quick View Rustic Heart Design Save the Date Price From £1.00 + Postage Quick View Rustic Heart Design Wedding Invitation for the Day Price £2.00 + Postage Quick View Rustic Heart Design Pocket Fold Day Invitation Price £2.75 + Postage Quick View Rustic Heart Design Fan Invitation Price £2.25 + Postage Quick View Rustic Heart Design Tiered Invitation Price £2.25 + Postage Quick View Rustic Heart Design Wedding Invitation for the Evening Price £2.00 + Postage Quick View Wildflower Design Save the Date Price £1.00 + Postage Quick View Wildflower Design Pencil us In Save the Date Price £1.75 + Postage Quick View Wildflower Design Double Mounted Day Invitation Price £1.75 + Postage Quick View Wildflower Design Pocket Fold Day Invitation Price £2.75 + Postage Quick View Wildflower Design Fan Invitation Price £2.25 + Postage Quick View Wildflower Design Tiered Invitation Price £2.25 + Postage Quick View Wildflower Design Double Mounted Evening Invitation Price £1.75 + Postage Quick View Pink Meadow Design Save the Date Price £1.25 + Postage Quick View Pink Meadow Design Day Invitation Price £1.75 + Postage Load More

These documents allow you to complete all the required information I needed to complete your Invitations. If additional information is required, I will contact you directly. Order in Advance Booking Form Wedding Invitation Information Sheet Gift Poem's for Wedding Invitations Christening Invitation Information Sheet Please email completed forms to enquiry@theloveliesstore.com How to create a FREE QR Code

The Lovelies Store creates personalised bespoke Handmade Wedding Stationery, Vinyl Decals, Favour Tags, Signage and a selection of Baby Shower and Christening items. Thank you for visiting The Lovelies Store I have been producing bespoke paper goods for happy couples since 2017. The Lovelies Store is known for providing stationery that gives a wow factor and creating stationery that matches across the full package allows you to continue your theme throughout. Click the Shop icon above to view our Design Collections or use the drop-down menu to look at specific product categories. To ensure that you receive your perfect wedding stationery, The Lovelies Store will provide expert advice and guidance at every stage of the process. As well as Wedding Invitations, we create matching Table Plan Cards, Name Place Cards, Menu Cards, Table Number Cards, and more. Whether you are after a simple yet classic design or a modern invitation with lavish embellishments, The Lovelies Store has you covered. If you'd like a truly personalised experience, I would be delighted to discuss your desires for your momentous occasion and will work closely with you to create breath taking pieces that perfectly match your wedding theme & colour scheme. Simply click on the Contact Us or email enquiry@theloveliesstore.com Our Best Sellers Quick View Children's Wedding Activity Pack Price £1.50 + Postage Quick View Sunglasses Vinyl Decal Price £0.55 + Postage Quick View Name Place Card Vinyl Decals Price From £0.35 + Postage Quick View Gothic Save the Date Card Price £1.00 + Postage Quick View Rustic Heart Design Personalised Table Plan Cards Price From £2.75 + Postage Quick View Children's Wedding Colouring Book Price £1.25 + Postage Quick View Wedding Ring Security Agent Briefcase Price From £9.99 + Postage Quick View Clothing Hanger Vinyl Decal Price £0.75 + Postage Quick View Lucky Sixpence Keepsake for Good Luck Price From £1.99 + Postage Quick View Lucky Sixpence Wedding Favour Price £1.99 + Postage Quick View Minimalist Love at first Bite Sign Price From £2.75 + Postage Quick View Christmas Lucky Sixpence Keepsake Price From £1.99 + Postage Quick View Personalised Song Request Cards Price £3.99 + Postage Quick View Capture the Love Cards Price £3.50 + Postage Quick View Order of the Day Paddle Fan Price From £0.95 + Postage Quick View Personalised Drinks Tokens Price £2.50 + Postage

Store policies are available to view on the website. Store Policies (Terms & Conditions) Privacy Policy Information I Collect To fulfil your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also be required to provide me with additional personal information (for a custom order, for example). Your order details are printed in the form of a dispatch notice, your order is created and the shipped with the dispatch notice. I do not personally keep a physical or electronic record of orders. Should this information be required that I can access this via the website. Why I Need Your Information and How I Use It I rely on a number of legal bases to collect, use, and share your information, including: • as needed to provide my services, such as when I use your information to fulfil your order, accounting purposes, to settle disputes, or to provide customer support; • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and • as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services. Information Sharing and Disclosure Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows: • Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services. • Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others. Do we use cookies? Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service. Data Retention I only retain your personal information electronically for accounting purposes. No physical recorded as kept. This is populated on a monthly basis and transferred into my accounting spreadsheet. This information is only visible to myself and is password protected. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years. Your Rights If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below: • Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. • Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. • Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. • Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority. How to Contact Me For purposes of EU data protection law, I, Emma Blackburn, am the data controller of your personal information. If you have any questions or concerns, you may contact me via email: enquiry@theloveliesstore.com or by post: The Lovelies Store, 29 Willman Road, Barnsley, South Yorkshire S71 5NQ Returns & Exchanges Returns & Exchanges are not accepted on personalised items unless your order has arrived damaged in during transit. If your order does arrive damaged, you will be asked to supply photographs of the packaging and the damaged item(s) so that a claim for compensation can be made against the delivery company. Should your order arrive with a substandard quality of card or quality level of printing, we will reprint the product that fails to meet expectations. This is subject to the full return of the item(s) at the customer's cost within 14 days, and our inspection of item(s) to confirm the issue. Any shortages or problems with your order should be reported to us within 7 days of receipt of your order. Any items that are authorised for a return need to be sent to: The Lovelies Store, 29 Willman Road, Barnsley, South Yorskhire, S71 5NQ. Digital items Digital items aren't eligible for returns or exchanges because of the nature of these items. Cancellation of Advanced Bookings The order can be cancelled by either party in writing or by email subject to the matters set out below. - If the Client seeks to cancel the order more than 4 weeks before the Event, then the Deposit shall be forfeited. No further sums will be due from the Client to The Lovelies Store. - If the Client seeks to cancel the order less than 4 weeks before the Event, then the Deposit will be forfeited. Any expenses incurred as at the date of cancellation must also be paid by the Client, and those paid shall also be non-refundable. - If The Lovelies Store cancels the order, any Charges paid will be repaid to the Client within 14 days of cancellation, and no further refunds, sum or compensation will be payable to the Client arising from such cancellation. - Failure to pay any outstanding balance on the order, 4 weeks prior to the event will result in the order being cancelled and the Deposit will be forfeited, unless a prior agreement has been made in writing. - Failure to supply the required information to complete the order, 2 weeks prior to the event, i.e. Your Table Plan/Guest List, will result in the order being cancelled and the Deposit will be forfeited. Payment Methods - Credit / Debit Cards - PayPal/PayPal Pay Later - Apple Pay - Google Pay - Klarna